07 FebHelp us to build a better website for members
ELAA is embarking on an exciting journey to significantly enhance our members’ digital experience including a new, more user-friendly website that offers greater levels of support, time-saving functionality, and resources that are easier to find.
This project is one of the key digital transformation outcomes planned as part of the new ELAA service model which we spoke to members about, in a series of webinars during May last year. As we commence this major service-building initiative, we think there is no one better to guide us on this journey, than you, our valued members and end users.
Through a series of focus groups, we seek your valuable feedback on a wide range of aspects including our current website usability, content relevance, our current tools of engagement, and areas for improvement.
The focus groups will be collaborative in nature and utilise your perspectives to build a deep understanding of what members need from a new ELAA website and self-service portal.
Focus groups are currently scheduled for the second and third weeks of March. If you would like to participate, please CLICK HERE to register your interest. If you are not able to attend a focus group, please take some time to share your thoughts through a short survey below.
Your confidential input will play a vital role in building the new ELAA website and we look forward to your active participation in shaping the future together.
