Our commitment to personal privacy
ELAA respects your right to the privacy and confidentiality of your personal information. We observe and comply with all relevant government legislation, regulations and industry codes of practice.
ELAA website privacy statement
This website has a privacy statement to explain how personal information is protected. It extends to other services provided by ELAA online.
Examples of personal information we collect
ELAA collects personal information through this website when, for example, you supply information to enable us to process a membership application or you supply credit card details and delivery address information.
What we do with your personal information
Information is only used for the purpose for which it is supplied. In some circumstances that will mean we have to disclose some or all of that information to our suppliers or contractors and/or their agents or employees.
Opt in to marketing information
If you have explicitly indicated your agreement, (i.e. opted in), we may also use this information from time-to-time to send you details of relevant new promotions, products or services from either ELAA or our partners.
Accuracy of our records
If you feel that the information we hold about you may be incorrect or inaccurate, contact us by email or otherwise in writing to correct any such inaccuracy.
Monitoring of website use
Credit card security
ELAA does not collect or keep or record credit card numbers via its website e-commerce system. Those details are routed direct via a secure link to our e-commerce payments gateway and, through them, to your financial institution.
ELAA requests email addresses to facilitate our member communications and/or for the delivery of services. Those email addresses are kept secure and confidential and will never be sold, leased, hired or rented out to third parties.