1. Priced Resources
1.1 Pricing and Payment
All prices are in Australian dollars and are inclusive of GST, unless otherwise indicated. Prices may be subject to change or correction at any time without notice.
Priced resources may differ between ELAA members and non-members I.e. members can access resources via a subscription model whereas non-members can only purchase as a one-off. Pricing is determined on our website by the user account that the individual is logged into at the time of purchase.
ELAA members must be logged into their membership profile before purchasing to receive membership pricing. If individuals do not have the member login details for the member organisation, ask an authorised person to complete the purchase for you.
Payment can be made with valid credit or debit cards (Visa or Mastercard only), Electronic Funds Transfer (EFT), money order or bank cheque (no personal cheques). In the case of a money order or bank cheque payment for an online order you must also provide us with a copy of the relevant application form. Payment is due prior to access to files.
All purchases will be confirmed via email to the billing contact that was listed on the order form. This email will be a Tax Invoice with GST when you make the payment.
1.2 Access
Initial access upon first purchase
Once you have completed the resource purchase process and paid for the resource subscription, you will be emailed the resource to the email address you provided within the registration form.
Active ELAA members will have access to the files for the resource they’ve purchased via the My Membership tab on the ELAA website.
Ongoing access under subscription
Ongoing access to the priced resource updates will be predicated on organisations maintaining their resource subscription at the time of renewal each year. If a provider organisation opts not to renew or has their membership lapse, or ceases their subscription to the resource specifically, access to the resource documents will be removed. Should lapsed members wish to access the templates again after re-joining, they will be required to resubscribe under the subscription model.
1.3 Updates to priced resources
Resources are reviewed periodically and/or when legislative changes occur.
Active ELAA members with an active resource subscription will receive email notification when a resource has been updated. All updates are recorded in the Table of Updates under the My Membership tab on the ELAA website.
1.4 Refunds
All purchases are non-refundable except where administrative error has occurred. ELAA will offer a refund less 15% (to a maximum of $40) to cover any administration costs. It is the purchasers responsibility to ensure they selected the correct resource prior to completing their order.
2. Free Resources
2.1 Access
In order to access ELAA’s free resources, you must first register your details including:
a. first and last name
b. position
c. service/organisation
d. email address
Once you have completed the registration process, you will be emailed the resource to the email address you provided within the registration form. You will also be able to download the files direct from the registration page after submitting the form.
3. Resource content
The information provided within the resources are advisory in nature only. ELAA has made every effort to ensure the information within our resources are accurate and current at date of publication. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained in our resources or on any linked site within our resources. Legislation, regulation, and standards change regularly, and it is the responsibility of the approved provider to ensure the currency and accuracy of the information contained in a policy.
It is the approved services responsibility to tailor each resource to provider/service context, document guidelines, and the specific needs of their service ensuring the ELAA footer and disclaimer information is removed where applicable.
ELAA has made every effort to ensure that the documents are virus-free at the time of loading onto the website but cannot guarantee that the documents are virus-free. Services are advised to check the document for viruses prior to downloading. ELAA does not accept any liability for any damage or loss to the service as a result of using this document, or for any errors or omissions in the contents of the documents as a result of incompatible versions, or viruses.
4. Professional Learning and Development
4.1 Bookings for professional development
All bookings for Early Learning Association Australia (ELAA) professional development sessions, events and self-paced learning opportunities must be made via the Early Learning Association Australia website.
4.2 Access to memberships pricing
Priced professional development sessions, events and self-paced modules may differ between ELAA member and non-members. Pricing is determined on our website by the user account that the individual is logged into at the time of registration.
ELAA members must be logged in to their membership profile before registering to receive membership pricing. If individuals do not have the member login details for the member organisation, ask an authorised person to register for you. Individual Group Users can be added as part of the group registration process.
4.3 Booking/registration Confirmation
All bookings will be confirmed via email to the booking contact that was listed on the booking form. Please retain a copy of your registration email for your records. This email will be a Tax Invoice for GST when you make payment. If a booking confirmation (and tax invoice) is not received by the booking contact within 2 business days, please contact Early Learning Association Australia via email training@elaa.org.au
4.4 Changes to booking/registration details (live sessions)
Requests to amend a booking (e.g. changing name of participant, changing dietary requirements) should be made in writing to training@elaa.org.au no less than 14 days prior to the live session date. Refer to Section 4. 8 Cancellation and Refund for information regarding cancelling a booking.
4.5 Changes to registration details (self-paced modules)
Requests to amend the registered user for self-paced modules (e.g. incorrect individual user added under group registration) should be made in writing to training@elaa.org.au. The course access expiration will still be measured from the original registration date.
4.6 Access to self-paced modules
Users that register for self-paced modules will have access to the module for up to four weeks from the date of registration. At the four-week mark, digital access will expire, and users will need to re-register for the self-paced modules should they wish to complete them again.
4.7 Payment Information
Payment must be made in order to receive your tickets, registration information or access to the self-paced module. If paying by electronic funds transfer (EFT), payment terms are 14 days and MUST be received prior to the event. If you wish to pay by an alternative method or have any questions, please contact Early Learning Association Australia via email training@elaa.org.au
Access may not be granted until payment has been received in full. Full payment is required regardless of attendance (refer to Cancellation and Refund).
4.8 Cancellation and Refund
4.8.1 Cancellation or deferral of sessions
In the event that ELAA needs to cancel, relocate or defer a session, the booking contact and participants will be contacted by email and phone. A full refund or transfer to another session of the same value will be offered to the participants.
4.8.2 Cancellation of bookings/registrations
For live sessions, requests from participants to cancel a booking must be made in writing to training@elaa.org.au no less than 14 days prior to the session date. The booking contact will be entitled to a refund of the fee, less 25% to cover any administration costs.
No refunds will be made to participants who withdraw within 14 days prior to the session or if the participant fails to attend the session however an alternative participant name may be submitted.
No refunds will be made to users following the purchase of a self-paced module if they fail to access the module prior to its access expiration date (refer to 1.5 Access to self-paced modules).
If participants do not attend, full payment of any outstanding registration fee will be required (regardless of attendance).
No refunds will be given for those who fail to login to their membership profile prior to registering.
4.9 Extenuating circumstances
If a participant wishes to cancel their booking within 14 days of the session and they believe there are extenuating circumstances that warrants special consideration, they may apply to ELAA for a refund. The application must be made in writing to training@elaa.org.auand be accompanied by relevant documentation (e.g. medical certificate). An application for special consideration does not guarantee acceptance and each application will be considered on its merits by ELAA. If the application is successful, ELAA will offer a course transfer to another session of the same value or refund the fee, less 25% to cover any administration costs.
4.10 Refund processing time
When a session has been cancelled or a request for special consideration has been received and approved, please allow up to 14 days to process the refund.
4.11 Outstanding Account
ELAA members may have access to their membership profiles suspended and ability to register for further professional development sessions, events and self-paced modules deactivated if accounts are outstanding for longer than 30 days.
ELAA will contact the billed contact to arrange payment regularly until the account is settled, or to confirm that access to their profile and further professional development is suspended.
4.12 Loss and injury
For face-to-face events, all delegates are advised to affect their own insurance to cover all risks including (but not limited to) costs of travel, accommodation, event fees, personal property, health and medical expenses, injury, death, and all other risks. The event host organisations and organisers will not be held liable for any claims under any circumstances.
4.13 Program changes
All details contained in the Learning Brought to Life professional development program and online platform may be subject to change without notice.
4.14 Privacy Statement
In registering for ELAA professional development events, you hereby give ELAA permission to:
- Provide event correspondence, announcements and promotions via email to you
- Incorporate relevant details into a registration list (name, position, contact details & organisation). Information may also be made available to parties directly related to Learning Brought to Life, other professional development sessions, or one-off events for marketing purposes
- For face-to-face events, photograph you. Photos will be used in our publications, website and any other promotional material associated with ELAA. Additionally, due to the prevalence of mobile recording devices ELAA disclaims all liability for the capture of your image by other attendees.
- Use or re-share any public social media content on our own social media platforms. By posting to any public social media during our events, you permit ELAA to use such media and waive your legal rights to pursue any cause of action or claim for remuneration related to such media.
- For live, online events, record the sessions which may include your audio, chat, poll and Q&A responses. These recordings may be utilised for creation of additional professional development opportunities.
Audio and video recording and literal transcripts by those not given explicit permission may result in your exclusion of professional development events and sessions.
4.15 Professional development materials
The professional development presenter/s, sessions, events and self-paced modules may provide reference materials for your use during or after the professional development session. These may include (but are not limited to) the following:
- a copy of the slides
- sample documents, templates, or other material for use during the professional development
- responses to questions
All materials made available remain the copyright of the ELAA and/or the individual presenter/s. They must not be distributed to any third party at any time or in any form without written permission from the ELAA.
Professional development materials and the subject matter included in the learning module, express the views of the relevant author(s) alone. They do not necessarily represent the views of ELAA. Subject matter and information contained in the materials and learning module are advisory in nature and do not constitute formal, professional advice.
5. Intellectual Property
Unless otherwise indicated, ELAA owns the copyright for the content in its priced and free resources. Some of the content copyright may be owned by other organisations or individuals and has been made available under a license or agreement.
All inquiries seeking permission to reproduce any part of a resource should be addressed to ELAA.
Any breach of copyright, including any unauthorised use of the material may lead to legal action.
6. Disclaimer
ELAA reserves the right to change these terms and conditions at any time without prior notice. These terms and conditions will be governed by and construed in accordance with the laws of the state of Victoria, Australia and the parties submit to the jurisdiction of the courts of that state.
